MWGM recently received a call from one of our contracts regarding a resident who had become too frail to maintain her garden.
The resident’s garden had become overgrown and full of nettles, weeds and rubble to the point she could not access her pathway.
MWGM was only too happy to help in a time of need and sent a team to cut back and clear the area as a goodwill gesture.
Hightown’s Estate and Facilities Manager said:
“We were recently contacted by a tenant in respect of her private garden that she has been unable to tend to over recent months due to ill health. The tenant had no immediate family to assist her and so asked if we could in some way assist. Hightown’s Estates Quality Inspector for the Estate approached our current grounds maintenance contractor to establish if they could assist, Mark Walker did not hesitate in offering their services to cut back the garden, including the removal of debris and rubble free of charge as a goodwill gesture. The tenant was very appreciative of this and on completion of the work personally thanked the contractors and was moved to tears by the end result. We at Hightown would personally like to thank MW for this kind gesture which has made an enormous difference not only to the garden but to the tenant as well. This is further example of Mark Walker’s continued professionalism and excellent communication with our tenants.”